Shipping options, charges, and estimated delivery information depend on the destination and the items in your order. The options available for your address will be displayed at checkout before you place the order.
Before placing an order
Please check that your shipping address and contact details are complete and accurate. Contact service@dentrelio.com promptly if you notice an address issue after ordering; changes may not be possible once processing or shipment has begun.
Order updates
Order and shipment updates are sent using the contact information provided at checkout. If tracking is available for your shipment, use the tracking details provided in the shipment notice.
Delays
Carrier, weather, customs, and other events outside our control can affect delivery timing. For help with an order, email service@dentrelio.com and include your order number.